FWD Insurance

Original copies

• Medical bill(s) and receipt(s)

Certified true copies

• Itemised bills
• Test result(s) available
• Discharged note(s)
• Bank statements / bank book details (for auto credit verification

Photocopies

• Copy of Life Assured’s NRIC/ birth certificate or passport for foreigner
• Copy of Policyowner’s NRIC or passport for foreigner

Certified true copies

• Discharge note(s)
• Test result(s) available
• Medical bill(s) and receipt(s)
• Bank statements/bank book details (for auto credit verification)

Photocopies

• Copy of Life Assured’s NRIC/ birth certificate or passport for foreigner
• Copy of Policyowner’s NRIC or passport for foreigner

Kindly note that the submission requirements above should be used as basic points-of-reference only. We reserve the right to request for other relevant documents and information.

Original copies

• Medical certificate(s)
• Medical bill(s) and receipt(s) - for medical expenses purpose

Certified true copies

• Bank statements/bank book details (for auto credit verification)
• Police Report
• Test result(s) and radiology report(s) available

Photocopies

• Copy of Life Assured’s NRIC/ birth certificate or passport for foreigner
• Copy of Policyowner’s NRIC or passport for foreigner

Kindly note that the submission requirements above should be used as basic points-of-reference only. We reserve the right to request for other relevant documents and information.

Original copies

• Policy Contract/ Deed of assignment (if available)

Certified true copies

• Death certificate
• Burial Permit or Police Report (for Cause of Death classified as 'Unknown' or Death certified by Police)
• Letter from JPN (for Death Outside Malaysia)
• MRTA (Mortgage Reducing Term Assurance) certificate
• Claimant / Nominee’s NRIC/ Birth Certificate/ Passport
• Proof of relationship, i.e. marriage certificate (spouse), birth certificate (child / deceased)
• Bank statements/bank book details (for auto credit verification)
• Letters of Administration / Grant of Probate / Form E or F under Small Estates (Distributions) Act 1955 / Court Order

Photocopies

• Copy of deceased’s NRIC/ birth certificate or passport for foreigner (if the age has not admitted)

Additional document for Accidental Death Benefits:

Certified True Copy:

• Police Report
• Third-Party Police Report
• Final Investigation Police Report
• Post Mortem / Autopsy Report
• Toxicology Report
• News article on the accident (if available, in any language)

Kindly note that the submission requirements above should be used as basic points-of-reference only. We reserve the right to request for other relevant documents and information.

Original copies

• Confidential Medical Certificate (by disease type)
• Policy contract (if available)

Certified true copies

• Blood test, ECG and/or radiology reports, Histopathological report
• Bank statements / bank book details (for auto credit verification)
• Discharged note(s)
• Other relevant medical evidence

Photocopies

• Copy of Life Assured’s NRIC/ birth certificate or passport for foreigner
• Copy of Policyowner’s NRIC or passport for foreigner

Original copies

• Policy contract (if available)

Certified true copies

• Blood test, and all radiology reports
• Bank statements/bank book details (for auto credit verification)

Photocopies

• Medical bill(s) and receipt(s)
• Letter and medical report from Socso
• Medically boarded out letter from employer
• Copy of Life Assured’s NRIC/ birth certificate or passport for foreigner
• Copy of Policyowner’s NRIC or passport for foreigner

Additional document for Accidental Total and Permanent Disability Benefit

Certified True Copy:

• Police Report
• Third-Party Police Report
• Final Investigation Police Report
• News article on the accident (if available, in any language)