NielsenIQ Malaysia has been appointed by BNM and the insurance associations to conduct the Customer Satisfaction Survey for 2024/25, which will run from Nov 2024 to March 2025. During which customers may be contacted by phone for feedback.
Medical, hospitalisation and surgical expenses coverage
Future planning and financial security
At FWD, we’re on a mission to change the way people feel about insurance. By showing that insurance can be easy to understand, easy to get, and easy to love.
At FWD, we have a vision to change the way people feel about insurance and takaful. We're led by our customers. Empowered by technology. We focus on today’s customer needs and tomorrow’s customer trends. Because the things that matter to them, matter to us.
We’re offering more coverage and reducing out-of-date clauses – meaning you can feel reassured that we’ve got you covered in all the right ways.
How we’re different
We make insurance policies more accessible and transparent, so you know exactly what you're getting when purchasing a policy.
How we’re different
We make insurance policies more accessible and transparent, so you know exactly what you're getting when purchasing a policy.
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