Important notice: Joint association press release and FAQ on Interim Measures for Policyholders/Takaful Participants Impacted by Premium/Contribution Repricing. Click here to learn more 

NielsenIQ Malaysia has been appointed by BNM and the insurance associations to conduct the Customer Satisfaction Survey for 2024/25, which will run from Nov 2024 to March 2025. During which customers may be contacted by phone for feedback.

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Celebrate living FWD

Changing the way people feel about insurance and takaful

At FWD, we have a vision to change the way people feel about insurance and takaful. We're led by our customers. Empowered by technology. We focus on today’s customer needs and tomorrow’s customer trends. Because the things that matter to them, matter to us.

How we’re different

A brand you can trust

We’re offering more coverage and reducing out-of-date clauses – meaning you can feel reassured that we’ve got you covered in all the right ways.

How we’re different

Contracts you can understand

We make insurance policies more accessible and transparent, so you know exactly what you're getting when purchasing a policy.

How we’re different

Coverage you can count on

We make insurance policies more accessible and transparent, so you know exactly what you're getting when purchasing a policy.

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